Flow State
7823 Experience Avenue
Design Quarter, San Diego, CA 92101
Phone: +1 (619) 385-7294
Email: info@flow-st-ate.com
Terms of Service
Effective Date: November 8, 2025
Welcome to Flow State. These Terms of Service govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
These terms constitute a legal agreement between you and Flow State. We reserve the right to modify these terms at any time, and your continued use of our services after such modifications constitutes acceptance of the updated terms.
1. Acceptable Use Policy
1.1 Permitted Uses
You may use our website and services for the following purposes:
- • Learning about our arcade UX design services and methodologies
- • Contacting us for legitimate business inquiries or service requests
- • Viewing examples of our work and case studies
- • Engaging with content for personal or professional educational purposes
1.2 Prohibited Activities
When using our website, you agree not to:
- ✕ Violate any applicable laws or regulations
- ✕ Infringe upon intellectual property rights of Flow State or third parties
- ✕ Transmit harmful code, viruses, or malware
- ✕ Attempt to gain unauthorized access to our systems or networks
- ✕ Use automated systems to scrape or collect data from our website
- ✕ Impersonate Flow State or any of our representatives
- ✕ Interfere with or disrupt the operation of our website
- ✕ Use our services for any unlawful or fraudulent purpose
1.3 Content Guidelines
Any content you submit through our contact forms or other communication channels must be truthful, respectful, and relevant. You may not submit content that is defamatory, obscene, threatening, harassing, or otherwise objectionable. We reserve the right to refuse service to anyone who violates these guidelines.
2. Service Access and Requirements
2.1 Website Access
Our website is available for general browsing without registration. However, to engage our services or receive detailed information, you may need to provide contact information. You are responsible for maintaining the confidentiality of any information you share with us and for all activities that occur through your communications with Flow State.
2.2 Age Requirements
Our services are intended for businesses and professionals in the arcade gaming industry. You must be at least 18 years old or the age of majority in your jurisdiction to enter into a service agreement with Flow State. By using our services, you represent that you meet this age requirement.
2.3 Technical Requirements
To access our website, you need:
- • A device with internet connectivity
- • A modern web browser with JavaScript enabled
- • Acceptance of cookies for full functionality (see our Cookie Policy)
2.4 Service Inquiries
When you contact us about our services, we may ask for information about your project, company, and specific needs. You agree to provide accurate and complete information. Providing false or misleading information may result in termination of discussions or service agreements.
3. Service Availability and Modifications
3.1 Service Uptime
We strive to maintain continuous availability of our website, but we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to minimize disruptions and provide notice when possible.
3.2 Service Modifications
Flow State reserves the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. This includes the right to modify service offerings, pricing, features, or content. We are not liable for any modification, suspension, or discontinuation of services.
3.3 Geographic Availability
Our website is accessible worldwide, and we work with clients internationally. However, we make no representation that our services are appropriate or available for use in all locations. If you access our website from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
3.4 Service Updates
We regularly update our website content, service descriptions, and methodologies to reflect our latest practices and industry developments. Information on our website may change without notice, and we encourage you to review our content periodically for updates.
4. Intellectual Property Rights
4.1 Flow State Content Ownership
All content on this website, including text, graphics, logos, images, videos, and software, is the property of Flow State or our content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Flow State.
4.2 Trademarks
Flow State and our logo are trademarks or registered trademarks of Flow State. Other product and company names mentioned on this website may be trademarks of their respective owners. You may not use any trademark, logo, or service mark without prior written permission from the trademark owner.
4.3 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include the right to:
- ✕ Reproduce, distribute, or publicly display our content
- ✕ Create derivative works based on our content
- ✕ Use our content for commercial purposes without authorization
- ✕ Remove copyright or proprietary notices
4.4 User-Submitted Content
If you submit content to us through contact forms or other means, you grant Flow State a non-exclusive, worldwide, royalty-free license to use, reproduce, and incorporate such content for business purposes related to providing and improving our services. You represent that you have the right to grant this license and that the content does not infringe on third-party rights.
4.5 Copyright Infringement Claims
If you believe that content on our website infringes your copyright, please contact us at info@flow-st-ate.com with detailed information about the alleged infringement. We will investigate and respond to valid copyright claims in accordance with applicable law.
5. Service-Specific Terms
5.1 Consultation Services
Our initial consultations are provided for informational purposes. Any recommendations or insights shared during consultations do not constitute a formal service agreement unless explicitly stated in a separate written contract. Consultation advice is based on information you provide and industry best practices.
5.2 Design Services
If you engage Flow State for design services, the specific terms, deliverables, timelines, and payment arrangements will be detailed in a separate service agreement. These Terms of Service supplement but do not replace any formal service agreements you enter into with us.
5.3 Project Scope Changes
Changes to project scope, deliverables, or timelines after a service agreement is executed may require amendments to that agreement and may affect pricing and deadlines. All scope changes must be agreed upon in writing by both parties.
5.4 Client Responsibilities
When working with Flow State, you are responsible for providing timely access to necessary information, materials, and feedback required for project completion. Delays caused by lack of client cooperation may affect project timelines and deliverables.
6. Disclaimers and Limitations
6.1 No Warranties
Our website and the information provided are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. Flow State disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
6.2 No Guarantee of Results
While we strive to provide high-quality arcade UX design services, we do not guarantee specific outcomes, player engagement metrics, or commercial success. Results depend on numerous factors beyond our control, including game quality, market conditions, and implementation of our recommendations.
6.3 Third-Party Links
Our website may contain links to third-party websites or resources. These links are provided for convenience only. Flow State has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party sites. Your use of third-party websites is at your own risk.
6.4 Information Accuracy
While we make reasonable efforts to ensure the accuracy of information on our website, we do not warrant that the content is accurate, complete, reliable, current, or error-free. Information may be changed or updated without notice.
7. Limitation of Liability
To the maximum extent permitted by law, Flow State shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- 1. Your access to or use of or inability to access or use our website or services
- 2. Any conduct or content of any third party on our website
- 3. Any content obtained from our website
- 4. Unauthorized access, use, or alteration of your transmissions or content
In no event shall Flow State's total liability to you for all damages, losses, and causes of action exceed the amount paid by you to Flow State in the twelve months preceding the claim, or one hundred dollars ($100), whichever is greater.
8. Termination and Suspension
Flow State reserves the right to suspend or terminate your access to our website at any time, without notice, for conduct that we believe violates these Terms of Service, is harmful to other users, to us, or to third parties, or for any other reason at our sole discretion.
Upon termination, your right to use our website will immediately cease. All provisions of these Terms of Service which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
9. Governing Law and Disputes
9.1 Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in San Diego County, California for the resolution of any disputes.
9.2 Dispute Resolution
Before filing any formal claim, we encourage you to contact us directly to seek an informal resolution. We commit to working with you in good faith to resolve any disputes amicably. If we cannot resolve the dispute through informal means, you agree to first attempt to settle the dispute through mediation before pursuing litigation.
9.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.
10. General Provisions
10.1 Entire Agreement
These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Flow State regarding the use of our website and supersede all prior agreements and understandings, whether written or oral.
10.2 Severability
If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.
10.3 Waiver
Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights. A waiver of any term or condition shall not be construed as a continuing waiver of such term or any other term.
10.4 Assignment
You may not assign or transfer these Terms of Service or your rights hereunder, in whole or in part, without our prior written consent. We may assign these Terms of Service at any time without notice. Any attempted assignment in violation of this section shall be void.
10.5 Contact Information
If you have questions about these Terms of Service, please contact us at info@flow-st-ate.com or +1 (619) 385-7294.